The Benefits of Knowing Dhaval Shah

AI Roadmap Workbook for Non-Technical Business Leaders

A straightforward, no-jargon workbook showing how AI can truly benefit your business — and where it may not be useful.
Dev Guys Team — Smart thinking. Simple execution. Fast delivery.

Why This Workbook Exists

In today’s business world, leaders are often told they must have an AI strategy. AI discussions are happening everywhere—from vendors to competitors. But business heads often struggle between two bad decisions:
• Accepting every proposal and hoping it works out.
• Declining AI entirely because of confusion or doubt.

This workbook offers a balanced third option: a calm, realistic way to identify where AI truly fits in your business — and where it doesn’t.

You don’t have to be technical; you just need to know your operations well. AI is simply a tool built on top of those foundations.

Best Way to Apply This Workbook

Either fill it solo or discuss it collaboratively. It’s not about completion — it’s about clarity. By the end, you’ll have:
• A short list of meaningful AI opportunities tied to profit or efficiency.
• Understanding of where AI should not be used.
• A clear order of initiatives instead of scattered trials.

Think of it as a guide, not a form. Your AI plan should be simple enough to explain in one meeting.

AI strategy equals good business logic, simply expressed.

Step 1 — Business First

Begin with Results, Not Technology

Most AI discussions begin with tools and tech questions like “Can we use ChatGPT here?” — that’s backward. Instead, begin with clear results that matter to your company.

Ask:
• What 3–5 business results truly matter this year?
• Which parts of the business feel overwhelmed or inefficient?
• Which processes are slowed by scattered information?

AI is valuable only when it moves key metrics — revenue, margins, time, or risk. Ideas without measurable outcomes belong in the experiment bucket.

Start here, and you’ll invest in leverage — not novelty.

Understand How Work Actually Happens

Understand the Flow Before Applying AI

AI fits only once you vectorization understand the real workflow. Simply document every step from beginning to end.

Examples include:
• New lead arrives ? assigned ? nurtured ? quoted ? revised ? finalised.
• Customer issue logged ? categorised ? responded ? closed.
• Invoice issued ? tracked ? escalated ? payment confirmed.

Every process involves what comes in, what’s done, and what moves forward. Ideal AI zones: messy inputs, repeatable steps, consistent outputs.

Step Three — Choose What Matters

Score AI Use Cases by Impact, Effort, and Risk

Not every use case deserves action; prioritise by impact and feasibility.

Map your ideas to see where to start.
• Quick Wins: easy and powerful.
• Strategic Bets — high impact, high effort.
• Optional improvements with minimal value.
• High cost, low reward — skip them.

Add risk as a filter: where can AI act safely, and where must humans approve?.

Small wins set the foundation for larger bets.

Foundations & Humans

Data Quality Before AI Quality

Without clean systems, AI will mirror your chaos. Ask yourself: Is the data 70–80% complete? Are processes well defined?.

Human Oversight Builds Trust

Let AI assist, not replace, your team. Over time, increase automation responsibly.

The 3 Classic Mistakes

Avoid the Three AI Traps for Non-Tech Leaders

01. The Shiny Demo Trap — getting impressed by flashy demos with no purpose.
02. The Pilot Problem — learning without impact.
03. The Automation Mirage — expecting overnight change.

Fewer, focused projects with clear owners and goals beat scattered enthusiasm.

Collaborating with Tech Teams

Frame problems, don’t build algorithms. Focus on measurable results, not buzzwords. Expose real examples, not just ideal scenarios. Agree on success definitions and rollout phases.

Ask vendors for proof from similar businesses — and what failed first.

Evaluating AI Health

Indicators of a Balanced AI Plan

Your AI plan fits on one business slide.
Your focus remains on business, not tools.
Finance understands why these projects exist.

Quick AI Validation Guide

Before any project, confirm:
• Which business metric does this improve?
• Which workflow is involved, and can it be described simply?
• Do we have data and process clarity?
• Who owns the human oversight?
• What is the 3-month metric?
• If it fails, what valuable lesson remains?

Final Thought

AI should make your business calmer, clearer, and more controlled — not noisier or chaotic. A real roadmap is a disciplined sequence of high-value projects that strengthen your best people. When AI becomes part of your workflow quietly, it stops being hype — it becomes infrastructure.